Here you will find the answers to frequently asked questions. Please be assured that we are doing our best to satisfy you, if the answer to your question is not found on this page please contact us at
A registration code is required to register. You can get a registration code at the following address: https://autosws.com/checkout.
To register, you must provide the same email address you used when ordering, otherwise the registration code you received will not be recognized.
The Pin code expires 15 minutes after sending, be careful not to use an expired code from an old email. Wait a few minutes until you receive the new PIN code you just requested.
You have not activated your account, please click on the link in the email you received to confirm your email address.
Your e-mail address is directly linked to your payment. It is not possible to modify it.
Several users have reported to us that the Yandex mail provider is blocking our emails, we receive a failure report with each attempt to send mail. Until Yandex Support resolves the issue, please use another email address when ordering.
Please check your computer and router configuration.
You may experience slowdowns at times of high influence, in this case try to download at other times of the day.
Please delete cookies and the cache from your browser and wait 30 minutes before downloading again.
Please avoid using aggressive download managers that use multiple connections at the same time.